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Account

Delete your account

Permanent deletion rules and blocking conditions.

Account deletion removes your profile and personal data per privacy policy.

Before deleting:

  • Complete or cancel open trades.
  • Resolve open disputes.
  • Withdraw seller balance if you are a seller.
  • Download any records you need — deletion is permanent.

Delete on mobile/web:

  1. Settings → Account → Delete account (or Account deletion page on web).
  2. Confirm identity step as prompted.
  3. Acknowledge permanence and submit.

Deletion may be blocked while:

  • Active trades exist
  • Open disputes or chargebacks are in progress
  • Seller payouts are pending reconciliation

Questions before deleting? Email support@shopgetvaulted.com.

Still need help?

Email support@shopgetvaulted.com with your account email and order or trade ID if this article did not resolve your issue.

Contact Support